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Talended Migration Case Manager wanted
Perth (WA) - remote work considered
As a Migration Case Manager, you will:
Engage with clients to gather essential information and documents for visa applications.
Prepare and manage visa applications and related processes, including skills assessments, appeals, and tribunal reviews.
Ensure exceptional customer service by supporting clients through each step of the migration process.
Maintain meticulous attention to detail to ensure compliance with regulations and avoid errors.
Work under pressure to meet deadlines and prioritize tasks based on urgency and importance.
Key Responsibilities:
Manage a wide range of visa applications, including employer-sponsored visas (482, 186, 407), Partner visas, and regional agreements under DAMA.
Communicate with clients, employers, and authorities to ensure smooth case progression.
Stay updated with migration laws, regulations, and policy changes (training provided).
Provide guidance and assistance to clients with clarity and professionalism.
Keep meticulous records of client interactions and case progress using our CRM software.
Qualifications and Skills:
Required:
Bachelor’s degree (law degree highly regarded).
At least 2 years of experience in managing various visa types and migration processes.
Strong understanding of all phases of application processes.
Exceptional written and verbal communication skills.
Outstanding attention to detail and organizational abilities.
Ability to prioritize tasks, work under pressure, and meet deadlines without compromise.
Excellent IT skills
Desirable:
Proficiency in a second language (Italian, Spanish, Portuguese, or French highly regarded).
If it sounds like you, please get in touch using the link below.